4/18/2023 0 Comments Caffe buon gustoI shared all of these recent issues with Mario the manager and he only came up with excuses as to why this is GrubHub / seamless’s fault and never once offered an apology or a courtesy being that I have been a regular customer for over a year and a half. I am sure they will change all of their prices and make it unreasonable to order delivery after taking note of all of my complains. It is also less expensive to order through seamless delivery than to order pick up from the restaurant. I just found out today that the restaurant was actually closed but somehow someone excepted the delivery order on their end. Seamless was also not able to get in touch with the restaurant. On September 3 we waited two hours and finally gave up since the food was never delivered and no one answered the phone. If I had known, I would have ordered more food. I explained to him that this should not be offered if they are unwilling to honor what the menu and order states. When I called the restaurant the manager Mario said that they would be losing money if they offered tortellini with their salads. This was an option that was through the app and even included in the receipt. Tonight, we had ordered a side of tortellini pasta with our meal and it was never delivered. They stopped including bread with entrees, and do not regularly answer the phone. However, in recent weeks the quality, delivery time and customer service has gone down. friendly, both for dining at the bar and ordering takeout. We have even been inside the restaurant and everybody was very. We’ve been ordering from Buon Gusto for over a year and a half and really like the quality of food and quick delivery (on average 20 to 30 minutes later than the time stated). Restaurants with Outdoor Seating in Brooklyn.Restaurants for Group Dining in Brooklyn.Late Night Mexican Restaurants in Brooklyn.Fusion Restaurants for Lunch in Brooklyn.Hotels near (EWR) Newark Liberty Intl Airport.InterContinental (IHG) Hotels in Brooklyn.
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